Marie Young is an Organization Development (OD) professional and practitioner. Targeting transformation initiatives, Marie works with organization leadership to clarify the future state, isolate change levers, identify gaps and build a transition strategy that delivers results. Using a varied approach, including executive coaching, structured interviews, facilitated group sessions, systems analysis, process mapping, survey data and document reviews, Marie derives the current state and platform for change. Marie earmarks policies, procedures, practices and organization structure requisite for alignment and integration.

Marie has led numerous initiatives requiring customized design and development to jump-start
organizational transformation. She works with individuals and teams to promote awareness,embrace transition, and increase effectiveness through behavioral change.

Marie has spoken at industry conferences, both domestic and international, emphasizing the people element in the technology revolution and business re-design. Her focus is on human factors and HR systems that drive behavioral and cultural change. She provides the framework for building, linking and integrating leadership competencies. She aligns basic HR practices including selection, orientation, training, performance management, career development, succession planning and retention. She has re-structured career-pathing and job leveling, built and implemented position profile systems, and revolutionized functional training design.

Marie’s expertise in business transformation was recognized early in her career when she received the Tribute to Women in Industry Award for best practices in point-of-sale business integration and training for Atlantic & Pacific Tea Company. Her expertise in people development was again recognized through the design and construction of Avon’s Learning Center for Information Technology professionals, which earned Avon the #1 in IT Training Award by Computerworld magazine. Her recent customer service intervention required the re-design of front-line agent training, which yielded turn-around results and restored the Company’s endorsement by external rating agencies and government regulators. Marie’s current work in the high-velocity change healthcare segment provides a strategic framework for employee retention and performance initiatives to drive business alignment, integration and results.

In addition to strategic facilitation and ongoing leadership coaching, Marie has designed, developed and delivered programs in the areas of Organizational Change and Transformation, Leadership, Management and Supervision, Teambuilding, Customer Service, Matrix Management, Business Process Re-Design, Employee Satisfaction and Retention, Effective Communication, Interpersonal Skills, Behavioral Interviewing, Diversity Integration, Career Development, Performance Management, Coaching and Feedback, Goal Setting, Performance Review, Competency Modeling, Survey Feedback and Action Planning, Recognition and Rewards, Training and Facilitation, Professional Conduct (Sexual Harassment) and Flexible Work Arrangements, as well as numerous customized-content programs, to thousands of managers and supervisors.

Marie has an undergraduate degree in Education, Masters of Business in Human Resource Development, and post-graduate certification in Organization Development Practices from Columbia University. She is certified and master-certified in numerous professional training programs and assessment tools, including: DiSC® Personal Profile System, Myers-Briggs Type Indicator, FIRO-B, Profiler® 360 Degree Feedback, Situational Leadership, HR Chally® Selection, DDI® Targeted Selection, Project Management, Maximum Impact Communication Skills, and TMC® Cultural Orientations.